In a nutshell, emotional intelligence is the ability to leverage the power of emotions to produce positive results–in ourselves and those with whom we interact. Emotions impact our thinking and decision-making skills, our behaviors, and our performance.

Research has shown that people high in emotional intelligence outperform those with high IQs and are more likely to obtain, retain, and receive promotions in the workplace.
Emotional intelligence has become one of the most essential skillsets for 2020 and beyond, according to the World Economic Forum. EI is not only critical in the workplace, but it also can make a big impact in our personal relationships with our friends, partners, spouses, and children.